FAQ for the Employer

Yes, most likely. Brentview Medical Urgent Care is approved by most, if not all workers’ compensation Medical Provider Networks. Please call our workers’ comp client service representative to verify your workers’ compensation insurance coverage.

Yes, we encourage a scheduled tour and meeting our facility. Please contact our workers’ compensation client service representative to schedule a meeting.

The Contact Us page of our website has our location, parking instructions and hours of operation.

Brentview Medical Urgent Care currently has two locations which serve the Greater Los Angeles area. We have easy access from all Los Angeles freeways and public bus transportation. For more information on our occupational healthcare services, please review our Workers’ Compensation page on our website or feel free to call our office and speak with our workers’ compensation client services representative.

For your immediate need, an electronic copy of the Employer Authorization of Treatment Form and the workplace poster in both English and Spanish is always available on this web site. For additional materials, our client service representative will be happy to hand deliver or mail additional supplies of requested items.

Employees must bring a completed Employer Authorization of Treatment Form signed by your designated company representative indicating the services to be performed at our clinic. The employee or job candidate must also provide a photo ID (e.g. Driver’s license, work badge, or passport).

Patients with work-related injuries or illnesses will be treated on a walk-in basis with no appointment necessary. Non-urgent injuries/illnesses will be treated within the normal flow of a first-come-first-serve basis. To decrease wait times, please ensure that your employee arrives with a treatment authorization form for the work comp visit.

We provide direct communication on each claim. Our medical providers are happy to call after the initial visit as well. We create a custom protocol for each of our work comp employer clients.

Si. Many of our medical providers and staff are fluent in Spanish. In addition, some of our medical providers are fluent in French.

Yes, we provide physical therapy services for our work compensation patients. These services are provided by our physical therapy division – Brentview Physical Therapy.

Our website contains direct links to many of the federal government’s departments that regulate these types of testing. We encourage you to check out these resources;

  • Department of Labor (DOL)
  • 5
    Department of Transportation (DOT)

  • Federal Highway Administration (FHA)

Quest Diagnostics has been providing workplace drug testing services since 1967. It is one of the nation’s most advanced toxicology laboratories and is both SAMHSA certified and CLIA licensed. Performing thousands immunoassay-screening tests per day, as well as hundreds of GC/MS confirmations daily.

Brentview Medical Urgent Care adheres to all federally regulated rules regarding direct observation in defined circumstances, including suspected adulteration.

Yes, Brentview Medical can give an instant result regarding alcohol intoxication of your employee. Our breathalyzers meet all federal regulations and are very similar to what the California Highway Patrol uses.

Yes, Brentview Medical Urgent Care set up a variety of on-site services such as flu shot administration. Please call our office and ask to speak with our client services representative for more information.

Drug test results typically take 24 to 48 hours, depending upon the type of test performed, e.g., urine, hair, DOT, etc. If we serve only as the collection site for your drug tests, results are reported back to you directly from your selected lab/TPA. Their result turnaround times vary.

A parent or legal guardian should accompany the minor. If you are not the legal guardian, you will need a notarized statement signed by a parent or signed by the legal guardian authorizing you to give permission for services and billing.

Feel free to call our billing department for any questions regarding our fee schedule. Our billing staff will be happy to assist you with any billing questions.

Yes, in addition to treating your injured employees, we can screen all of your prospective employees with a physical examination.

We would be pleased to immediately set up an account for you. You may call our office and ask to speak with our client services representative.

Call our clinic and ask to speak with our client services representative. This representative will assist you with a complete review of your protocols and contact information. Work comp is our speciality and we will ensure a seamless experience for you and your employee!

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